About Guided Resolution

Established in 2013, Guided Resolution pioneered the use of online dispute resolution (ODR) technology in Australia and built the country’s first ODR platform.

We saw that traditional dispute resolution could be frustrating and expensive to run. Small matters must be treated the same as complex ones.

Harnessing technology, we made it easy for everyday people to voice their issues using industry best practices that are readily accessible and easy to use.

Our Capabilities Have Assisted
Diverse Sectors

The Expanded Self-Help Service We Offer
Can Be Used In Different Ways

Our Founder has worked extensively in the Financial Services Industry and brings a deep understanding of client needs.

Guided Resolution’s capabilities assist diverse sectors, including Courts, Universities and Workplaces.  Our self-help service meets the needs of our clients for handling complaints and disputes and providing experiential learning.

Get In Touch With Us Today