If you are not compliant with ASIC's new regulatory guidance (RG 271) you leave yourself open to civil penalties under the force of law.

We help Financial Services firms take the pain out of complying with new ASIC directives by automating complaint handling with a simple to use online portal.

ASIC Enforceable Regulatory Guidance is Coming

The new guide (RG 271) significantly tightens standards for how Financial Services firms must manage their internal dispute resolution processes.

Failure to comply with the enforceable standards could result in civil penalties.

Click the button below to find out more.

We’ll guide you through the regulatory minefield with ease

We help financial services firms take the pain out of complying with the new standards by harnessing technology to build internal capability and capacity using a fit for purpose compliance platform.

  • Complete done-for-you portal with resourcing and reporting metrics.
  • Always up to date and current with best practice dispute resolution.

Anytime from anywhere

Our scalable, self-service platform will allow firms without the resources of the big banks to meet ASIC’s directive to give a ready voice to retail customers.

  • 24-hour customer self-service availability.
  • Accelerate the logging and tracking of complaints.

Resource & cost savings

Meet your new upcoming compliance obligations at a fraction of the cost of traditional methods.

  • No need to devote staff to complain handling
  • Increase response timelines and resolution outcomes.
Financial Service Providers

Plans

Start a 30-day free trial to test the platform and see its ease of use in comparison to
your current internal complaint handling processes.

BE READY

  • Up to 25 complaints per month
  • Small to Medium Firms
$ 99 / Month

BE READY

Small to Medium Firms

$ 99 / Month
  • Up to 25 complaints per month
  • Small to Medium Firms

BE SAFE

  • Up to 250 complaints per month
  • Small-Medium-Large
$ 499 / Month

BE READY

Small to Medium Firms

$ 99 / Month
  • Up to 25 complaints per month
  • Small to Medium Firms

BE FREE

  • Enterprise Package (Unlimited)
  • Medium to Large

Talk To Us


BE READY

Small to Medium Firms

$ 99 / Month
  • Up to 25 complaints per month
  • Small to Medium Firms