How To Lodge a Complaint

Your financial service provider values your feedback so they’ve let you know about this new way to log a complaint online.

Register

Your Details

Sign-In or get a new account.

Search

Your Provider

Find your provider by Name or ABN.

Submit

Your Complaint

Click New Complaint button to submit.

Register

Your Details

Sign-In or get a new account.

Search

Your Provider

Find your provider by Name or ABN.

Submit

Your Complaint

Click New Complaint button to submit.

Click here if you’d like to communicate your dissatisfaction with their products, services, staff or complaint handling.

Need Help?

Fill up the form below and someone from our team will get back to you as soon as we can.

We’ve built this platform on best practice principles to help you deal with disputes, increase your capacity, manage caseloads, and walk away from conflict with your relationships intact.

Quick Links

Knowledge

Contact

Guided Resolution Pty Ltd
ABN 15 164 011 803

Level 36, Gateway, 1 Macquarie Pl, Sydney NSW 2000

T: 1300 370 463